Closed from December 23rd to January 1st inclusive.

Data protection policy

Identity of the data controller

FTFM La Toulousaine, €2,210,511 - SAS, registered with the Toulouse Trade and Companies Register under number RCS TLSE 302 117 775 and whose head office is located at FTFM La Toulousaine - Zone Artisanale les Bogues, Avenue de Toulouse, 31750 Escalquens. Contact : click here.

Information collected and processed on the site

Contact form MY PROJECT
Type of project, Title, First name, Last name, Site address, Postcode & City of site, Country, Telephone, Email, Message Data collected and processed by FTFM La Toulousaine and subject to our data protection policy.
Contact form TO BE REPAIRED
Subject of the request, Title, First name, Last name, Site address, Postcode & City of the site, Country, Telephone, Email, Message Data collected and processed by FTFM La Toulousaine and subject to our data protection policy.
Contact form I AM INSTALLER
You are ? (Professional or not), Customer code, Name, First name, Email, Phone, Company name, Address, Zip code, City, For professionals Kbis and SIRET, Interest in ? (Door, curtains...), Message Data collected and processed by FTFM La Toulousaine and subject to our data protection policy.
Contact form OTHER REQUEST
Title, Name, First name, Email, Telephone, Address, City, Zip code, Country, Message Data collected and processed by FTFM La Toulousaine and subject to our data protection policy.
Captcha, Google Maps Data collected and processed by Google reCaptcha/Maps and subject to Google's data protection policy.

All processed and collected data is stored for a period of time corresponding to the purpose for which it is used. Your information is kept for as long as you are active on our site, but also for the additional time required to meet our various legal obligations. at the end of these periods, your personal data is completely anonymized. You have the right to rectify and/or delete your data by contacting us.

Data processed by third-party companies (delivery, payment, captcha checks, etc.) are subject to the policies of the companies in question (below).

Register of service providers involved in data collection and processing

Google Analytics
Visited pages, media and browsers, location, visit time, etc Data collected and processed by Google and subject to Google's data protection policy.
Go to the Google data protection policy.
Google Maps
Media and browsers, location, visit time, etc Data collected and processed by Google and subject to Google's data protection policy.
Go to the Google data protection policy.

Cookies and Internet Advertising

The FTFM La Toulousaine site is designed to be particularly attentive to the needs of its customers. To do this, we use cookies, which are designed to indicate your visit to our site. The purpose of this section is to explain how we use computer cookies, the benefits they provide and, if you wish, how to deactivate them.

A cookie is a computer file in text format that is stored on your hard drive when you visit a website such as FTFM La Toulousaine. The cookies we use enable us to store data about you in order to customize and facilitate your navigation during your next visits (for example: pages visited, date and time and password). A cookie does not allow us to identify you, it only records your IP address (identification number of your computer).

Cookies are deposited on your computer for a certain period of time depending on their function.

We distinguish between two types of cookies: cookies issued by FTFM La Toulousaine and cookies issued by our partners' applications.

Cookies issued by FTFM La Toulousaine

When you first connect to the FTFM La Toulousaine site, cookies are placed on your hard drive. These cookies are used to :

  • keep a record of your actions on the site

The purpose of these cookies is to improve and simplify your browsing experience as much as possible.

NAME OF COOKIE DURATION OF VALIDITY FUNCTIONALITIES
iwdcc_granted_vendors 365 days This cookie is set by FTFM La Toulousaine.
It allows us to keep your choice concerning the use of cookies on our site.
iwdcc_denied_vendors 365 days This cookie is set by FTFM La Toulousaine.
It allows us to keep your choice concerning the use of cookies on our site.

Cookies issued by our partners' applications

In order to optimise the services of the site and to assist you in your purchase, we may use your browsing data by means of cookies managed by our partners. Like the cookies used by FTFM La Toulousaine, this data is completely anonymous.

These applications allow us to be more responsive to meet your needs directly.

Our partners' cookies :

COOKIES PARTNERS FEATURES
_ga
_gat
_gid		 GOOGLE The collection of information gathered by these cookies allows us to :
- measure the audience of the site
- obtain statistics on the number of visitors to the site
- evaluate your interest in the content and our various sections

→ Beware, if you share the use of your computer with other people.

In this case, it is impossible for us to assure you that the services and advertisements intended for your computer correspond to your use and not to that of a third person.

How do I disable cookies?

Cookies are enabled by default when you visit a site. You have the straight to refuse these cookies.

You have several options:

  • delete or deactivate the storage of cookies on your browser at any time.

  • limit the placement of cookies to only those websites that you have previously indicated.

  • modify your browser settings to require confirmation from you for each cookie placed on your computer.

Before we tell you how to disable cookies, it is important to remember:

Without a cookie, it is impossible to add a product to your shopping cart and therefore to place an order on FTFM La Toulousaine.

Depending on the browser you use, the procedure for refusing cookies is different. You will find below the procedure to follow for each browser:

For Internet Explorer :

  1. Click on the Tools button, then on Internet Options.

  2. Click on the Privacy tab , then under Settings,

  3. Move the slider up to block all cookies or down to allow all cookies,

  4. To finish, click OK.

For Safari:

  1. Click on Safari

  2. Select Preferences then Privacy

  3. Click on Details

  4. Select one or more websites that store cookies and click Delete or Delete All.

  5. After deleting the websites, click Done.

For Chrome:

  1. Click the Google Chrome menu in the browser toolbar.

  2. Select Settings.

  3. Click Show advanced settings.

  4. In the "Privacy" section, click the Content Settings button.

  5. In the "Cookies" section, you can change the following settings:

    • Delete cookies

    • Block cookies by default

    • Allow cookies by default

    • Keep cookies and site data by default until you close your browser

    • Make exceptions for cookies from certain Web sites or domains

For Firefox:

  1. At the top of the Firefox window, click on the Tools menu, then select Options.

  2. Select the Privacy panel.

  3. Set Retention Rules: to use Customization settings for history.

  4. Uncheck the Accept Cookies box to disable cookies

  5. Click OK to close the "Options" window.

For Opera:

  1. Click on Preferences

  2. Then click on Advanced

  3. Then select Cookies

  4. Youhave several choices:

    • Accept cookies

    • All cookies are accepted (by default)

    • Accept only those of the site visited

    • Cookies from third parties, from a domain outside the one I am visiting, are refused

    • Never accept cookies

    • All cookies are refused